Natural language processing techniques
Natural language processing is the AI technology that allows computers and humans to communicate. Enterprise search and sentiment analysis are among the current NLP use cases. Get NLP tutorials, coverage of NLP platforms and learn about natural language processing techniques.
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Customer support chatbots set to transform service functions
AI-enabled chatbots are helping enterprises improve their customer service functions by automating some tasks, enabling human workers to focus on what really matters. Continue Reading
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speech disfluency
A speech disfluency is any disruption in the flow of spoken language that is caused by the speaker. Continue Reading
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AI in insurance forces big changes to traditional industry
Insurance companies using AI are forcing firms in this traditional industry to grapple with new technology and evaluate emerging risks that could impact their bottom lines. Continue Reading
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Enterprises explore AI voice assistant technology
Intelligent voice assistant devices, so popular among consumers, are starting to make their way into enterprises, but businesses need to be mindful of several challenges. Continue Reading
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Limits of AI today push general-purpose tools to the horizon
The future of AI should be focused on more general-purpose tools, but developers have a long way to go before achieving the kind of AI movies taught us to expect. Continue Reading
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How will speech technologies integrate with UC apps?
Analyst Jon Arnold examines use cases for speech technologies in the enterprise and explains how UC vendors expect to add speech tools to their platforms. Continue Reading
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How one company thinks chatbots and AI can change insurance
Insurance agency management company In-Fi is hoping AI chatbots can streamline homeowner insurance applications and bring the process in line with customers' expectations. Continue Reading
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Harman's plan for AI in cars moving full speed ahead
Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading
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AI virtual assistant tools surpass customer service chatbots
AI virtual assistant software is increasingly surpassing chatbots and natural language search, as enterprises see deeper value in enabling true conversation. Continue Reading