Natural language processing techniques
Natural language processing is the AI technology that allows computers and humans to communicate. Enterprise search and sentiment analysis are among the current NLP use cases. Get NLP tutorials, coverage of NLP platforms and learn about natural language processing techniques.
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AI in call centers amplifies customer voice
Speech analytics use cases involving customer contact centers show how AI technology can make sense out of messy human language, helping businesses along the way. Continue Reading
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Limitations of neural networks grow clearer in business
AI often means neural networks, but intensive training requirements are prompting enterprises to look for alternatives to neural networks that are easier to implement. Continue Reading
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AI implementation is a winner-take-all race, analyst says
Your AI strategy should focus on growth rather than efficiency, says McKinsey analyst Jacques Bughin -- advice that enterprises rarely hear when launching projects. Continue Reading
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Weigh the pros and cons of technologies, products and projects you are considering.
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How will speech technologies integrate with UC apps?
Analyst Jon Arnold examines use cases for speech technologies in the enterprise and explains how UC vendors expect to add speech tools to their platforms. Continue Reading
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Natural language generation software making inroads in enterprises
Natural language generation tools are gradually gaining a foothold in enterprises, as businesses deploy emerging artificial intelligence software. Continue Reading
Manage Natural language processing techniques
Learn to apply best practices and optimize your operations.
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How one company thinks chatbots and AI can change insurance
Insurance agency management company In-Fi is hoping AI chatbots can streamline homeowner insurance applications and bring the process in line with customers' expectations. Continue Reading
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Harman's plan for AI in cars moving full speed ahead
Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading
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AI virtual assistant tools surpass customer service chatbots
AI virtual assistant software is increasingly surpassing chatbots and natural language search, as enterprises see deeper value in enabling true conversation. Continue Reading