Bot technology
Bots, such as chatbots, use a compilation of machine learning, deep learning, natural language processing and natural language generation to communicate with humans. Learn how to develop and apply intelligent bot technology in the enterprise.
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Bot technology Get Started
Bring yourself up to speed with our introductory content
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Value of NLP applications varies for different AI uses
Chatbots and virtual assistants are built on sophisticated component pieces, like NLP tools and automated bot technology, which can be implemented on their own in some use cases. Continue Reading
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Why Intuit aims chatbot design at a narrow set of tasks
A data scientist at Intuit details the finance software vendor's approach to building chatbots -- and explains why it's limiting them to some basic customer service activities. Continue Reading
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robo-advisor
A robo-advisor is an artificial intelligence (AI) driven virtual financial advisor. Robo-advisors are a type of expert system optimized for financial services. Continue Reading
Evaluate Bot technology Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Adding artificial intelligence bots to Cortana for Office 365
AI bots aren't just for requesting songs and definitions anymore. As enterprises look for ways to bring virtual assistants into the workspace, Microsoft's Cortana stands ready. Continue Reading
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Semantic technology underpins conversational AI, other big data uses
Unsung and unheralded, semantic technology is a key component in artificial intelligence and other big data applications. Yet, like AI, it still faces hurdles to going mainstream. Continue Reading
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AI chatbots can provide business value when used wisely
Investments in AI chatbots can pay off for businesses, but customer service teams still need to keep people around to handle complex issues and provide emotional empathy and an engaging voice. Continue Reading
Manage Bot technology
Learn to apply best practices and optimize your operations.
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Threats of AI include malicious use against enterprises
As sophisticated tools become easier to use, enterprises need to protect themselves against AI threats to ensure they do not become the victims of malicious attacks. Continue Reading
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How one company thinks chatbots and AI can change insurance
Insurance agency management company In-Fi is hoping AI chatbots can streamline homeowner insurance applications and bring the process in line with customers' expectations. Continue Reading
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Harman's plan for AI in cars moving full speed ahead
Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading