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Bot technology News
September 09, 2021
IBM has released new AI capabilities to speed virtual agents and automate more contact center tasks. The vendor also formed a partnership with contact center vendor IntelePeer.
August 26, 2021
The RPA sector is expected to reach nearly $3 billion this year as new vendors compete with larger established RPA specialists and tech giants for enterprise automation business.
July 22, 2021
Amazon's latest Alexa advancements include better support for natural language, interoperability with more devices and support for devices running multiple voice assistants.
June 22, 2021
Software automation startup based on open source framework that originated at Finnish tech giant Nokia seeks to challenge bigger RPA vendors with consumption-based pricing, orchestration platform.
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By infusing their chatbots with natural language understanding, contextual messaging and other AI features, enterprises can build and deploy more powerful chatbots. Continue Reading
Conversational agents and chatbots struggle to understand complex human speech, including sarcasm. But that could change as NLP increasingly incorporates emotional understanding. Continue Reading
Transformers are revolutionizing the field of natural language processing with an approach known as attention. That's just the beginning for this new type of neural network. Continue Reading
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Experts say chatbots need some level of natural language processing capability in order to become truly conversational. Without language capabilities, bots are simple order takers. Continue Reading
Industry after industry is seeing benefits from chatbot implementation, but customers and developers are looking toward a future of more connected, intelligent conversational agents. Continue Reading
Cobots are promising big gains, especially in enterprises utilizing manual labor. However, due to a number of safety concerns, human workers are still at risk. Continue Reading