Bot technology

Bots, such as chatbots, use a compilation of machine learning, deep learning, natural language processing and natural language generation to communicate with humans. Learn how to develop and apply intelligent bot technology in the enterprise.

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We designed this expert guide to help you better understand all of the considerations for building and maintaining the infrastructure and engine that support the initiatives. Plus, learn about the products and players, like Amazon, Google, IBM, and 16 more to help you make the best buying decision.

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Bot technology News

July 24, 2020 24 Jul'20
The state of AI in 2020 likely sees more adoption

AI adoption has appeared to grow this year, as organizations deploy automation to augment dwindling workforces and help deal with growing demand during the COVID-19 pandemic.
July 08, 2020 08 Jul'20
IBM acquires RPA vendor to enhance automation suite

IBM bought a Brazilian RPA and chatbot vendor to expand its collection of automation products.
July 06, 2020 06 Jul'20
Warehouse AI and robotics help train employees

Workers at a logistics and transportation company learn on the job with an autonomous cart, Chuck. The robot teaches employees the layout of the warehouses and where items are.
June 24, 2020 24 Jun'20
RPA use cases expanding in large enterprises

Robotic process automation veterans at Blue Prism's virtual conference talk business process automation strategies, obstacles and untethering bot deployments from cutting jobs.

Bot technology Get Started

Bring yourself up to speed with our introductory content

Neuro-symbolic AI seen as evolution of artificial intelligence

The unification of two antagonistic approaches in AI is seen as an important milestone in the evolution of AI. Read about the efforts to combine symbolic reasoning and deep learning by the field's leading experts. Continue Reading
artificial intelligence

Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems. Continue Reading
Capital One AI VP discusses AI assistant Eno

Eno from Capital One is an AI assistant that can give customers real-time banking updates and alerts to possible fraud attempts. In this Q&A, Capital One's VP of conversational AI goes over the basics of Eno. Continue Reading

Evaluate Bot technology Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

5 major benefits of machine learning in the enterprise

Businesses are inserting machine learning into processes wherever possible. Here are a few of the ways machine learning users are benefiting from machine learning. Continue Reading
In-depth guide to machine learning in the enterprise

Enterprises are adopting machine learning technologies at rapid rates. In this machine learning guide, we break down what you need to know about this transformative technology. Continue Reading
AI web scraping augments data collection

Web scraping automates the data gathering process and refines the data pipeline, but it requires careful attention to choosing the right tools, languages and programs. Continue Reading

Manage Bot technology

Learn to apply best practices and optimize your operations.

10 ways to improve CX when developing virtual agents

Consider these 10 methods when building new virtual agents for your clients to help balance design, user experience, technical feasibility and business value. Continue Reading
HR technologies solidify HR employee experience near and far

Culture, physical and virtual workspaces, and policies play key roles in fostering worker loyalty and engagement -- with the help of the right HR technologies. Continue Reading
AI in HR recruitment targets high-demand technology talent

As demand for technology talent persists, even during pandemic times, AI, chatbots and machine learning play an increasingly critical role in hiring choosy candidates. Continue Reading

Problem Solve Bot technology Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Building a better conversational AI assistant requires emotion

Industry after industry is seeing benefits from chatbot implementation, but customers and developers are looking toward a future of more connected, intelligent conversational agents. Continue Reading
Collaborative robots' safety stalls enterprise implementation

Cobots are promising big gains, especially in enterprises utilizing manual labor. However, due to a number of safety concerns, human workers are still at risk. Continue Reading
The future scope of chatbots begins with addressing flaws

Chatbots are hot software in the enterprise, but to maintain longevity and relevance, developers need to take a look at the barriers to entry, interface options and NLP issues. Continue Reading