Bot technology
Bots, such as chatbots, use a compilation of machine learning, deep learning, natural language processing and natural language generation to communicate with humans. Learn how to develop and apply intelligent bot technology in the enterprise.
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Bot technology News
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September 21, 2018
21
Sep'18
Create and apply a successful enterprise chatbot strategy
For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots.
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September 10, 2018
10
Sep'18
HR chatbots from Google, IBM to be in the spotlight at HR Tech 2018
The growing use of AI-related technologies in HR may increase reliance on big tech vendors. But that isn't keeping the smaller vendors from developing their own tools.
Bot technology Get Started
Bring yourself up to speed with our introductory content
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Social media and AI beef up personalization in marketing
Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging. Continue Reading
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How AI process automation helps simplify enterprise workflows
The growing trend of putting AI in process automation tools is helping companies make their workflows more intelligent, offering an upgrade over traditional process automation tools. Continue Reading
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An 18-month-old virtual agent at Credit Suisse gets its bearings
Credit Suisse's Jennifer Hewit shares lessons learned while launching the bank's first virtual agent, Amelia. Hiring a neuroscientist, rebranding the agent and managing expectations proved crucial for persuading employees to give the bot a chance. Continue Reading
Evaluate Bot technology Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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AI technology in healthcare advances surgical, clinical support
The healthcare industry is beginning to warm up to AI, as the technology helps providers make clinical decisions and assists with certain types of surgery. Continue Reading
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Nations sharpen AI strategies as global competition heats up
The U.S. and China are the leading countries in AI research and development right now, but nations throughout the world are developing strategies to remain competitive. Continue Reading
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L'Oréal boosts candidate experience with recruitment chatbots
L'Oréal deployed chatbots to help its 145 recruiters process some 2 million applications annually. It also put to rest concerns that automation might replace recruiters. Continue Reading
Manage Bot technology
Learn to apply best practices and optimize your operations.
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Threats of AI include malicious use against enterprises
As sophisticated tools become easier to use, enterprises need to protect themselves against AI threats to ensure they do not become the victims of malicious attacks. Continue Reading
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How one company thinks chatbots and AI can change insurance
Insurance agency management company In-Fi is hoping AI chatbots can streamline homeowner insurance applications and bring the process in line with customers' expectations. Continue Reading
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Harman's plan for AI in cars moving full speed ahead
Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading
Problem Solve Bot technology Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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AI for accessibility helps people with disabilities
AI for people with disabilities is making a meaningful difference in their ability to navigate the world and participate in all the activities of daily life. Continue Reading
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AI taking jobs is not a concern for certain workers
AI and job loss may turn out to be among the biggest stories of this century, but workers in certain fields don't have nearly as much to worry about as others. Continue Reading
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Digimine bot: How does social media influence cryptojacking?
Facebook Messenger is being used to reach more victims with a cryptojacking bot that Trend Micro researchers named Digimine. Learn how this bot works with expert Nick Lewis. Continue Reading