Bot technology

Bots, such as chatbots, use a compilation of machine learning, deep learning, natural language processing and natural language generation to communicate with humans. Learn how to develop and apply intelligent bot technology in the enterprise.

Bot technology News

  • September 09, 2021 09 Sep'21

    IBM Watson Assistant tools aim to speed contact center CX

    IBM has released new AI capabilities to speed virtual agents and automate more contact center tasks. The vendor also formed a partnership with contact center vendor IntelePeer.

  • August 26, 2021 26 Aug'21

    RPA market booms as enterprises automate with bots

    The RPA sector is expected to reach nearly $3 billion this year as new vendors compete with larger established RPA specialists and tech giants for enterprise automation business.

  • July 22, 2021 22 Jul'21

    Amazon updates aim for Alexa everywhere

    Amazon's latest Alexa advancements include better support for natural language, interoperability with more devices and support for devices running multiple voice assistants.

  • June 22, 2021 22 Jun'21

    Open source RPA vendor Robocorp raises $21 million

    Software automation startup based on open source framework that originated at Finnish tech giant Nokia seeks to challenge bigger RPA vendors with consumption-based pricing, orchestration platform.

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