Bot technology

Bots, such as chatbots, use a compilation of machine learning, deep learning, natural language processing and natural language generation to communicate with humans. Learn how to develop and apply intelligent bot technology in the enterprise.

July 22, 2021 22 Jul'21
Amazon updates aim for Alexa everywhere

Amazon's latest Alexa advancements include better support for natural language, interoperability with more devices and support for devices running multiple voice assistants.
June 22, 2021 22 Jun'21
Open source RPA vendor Robocorp raises $21 million

Software automation startup based on open source framework that originated at Finnish tech giant Nokia seeks to challenge bigger RPA vendors with consumption-based pricing, orchestration platform.
June 10, 2021 10 Jun'21
Microsoft's acquisition of Nuance clears antitrust hurdle

The U.S. government didn't flag the Microsoft-Nuance acquisition as violating antitrust laws, but scrutiny of big tech continues as governments try to reign in powerful companies.
May 11, 2021 11 May'21
IBM Watson Orchestrate poised to take tasks workers hate most

IBM Watson Orchestrate is the latest technology from a major vendor that promises to save employees from highly repetitive job responsibilities.

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artificial intelligence

Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems. Specific applications of AI include expert systems, natural language processing, speech recognition and machine vision. Continue Reading
9 top applications of artificial intelligence in business

The use of AI in business applications and operations is expanding. Learn about where enterprises are applying AI and the benefits AI applications are driving. Continue Reading
10 AI tech trends data scientists should know

The rising environmental and monetary costs of deep learning are catching enterprises' attention, as are new AI techniques like graph neural networks and contrastive learning. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

5 ways AI bias hurts your business

A biased AI system can lead businesses to produce skewed, harmful and even racist predictions. It's important for enterprises to understand the power and risks of AI bias. Continue Reading
The top 5 benefits of AI in banking and finance

The strategic deployment of AI in banking and finance can bring substantial benefits. Learn about how AI tools are transforming financial services and the risks to be mindful of. Continue Reading
Moving beyond NLP to make chatbots smarter

Machine reasoning could help chatbots better understand context, which is crucial to understanding human emotions and formulating emotionally relevant responses. Continue Reading

Learn to apply best practices and optimize your operations.

5 top chatbot features to boost your AI plan

By infusing their chatbots with natural language understanding, contextual messaging and other AI features, enterprises can build and deploy more powerful chatbots. Continue Reading
How emotion analytics will impact the future of NLP

Conversational agents and chatbots struggle to understand complex human speech, including sarcasm. But that could change as NLP increasingly incorporates emotional understanding. Continue Reading
Transformer neural networks are shaking up AI

Transformers are revolutionizing the field of natural language processing with an approach known as attention. That's just the beginning for this new type of neural network. Continue Reading

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5 reasons NLP for chatbots improves performance

Experts say chatbots need some level of natural language processing capability in order to become truly conversational. Without language capabilities, bots are simple order takers. Continue Reading
Building a better conversational AI assistant requires emotion

Industry after industry is seeing benefits from chatbot implementation, but customers and developers are looking toward a future of more connected, intelligent conversational agents. Continue Reading
Collaborative robots' safety stalls enterprise implementation

Cobots are promising big gains, especially in enterprises utilizing manual labor. However, due to a number of safety concerns, human workers are still at risk. Continue Reading