Bot technology
Bots, such as chatbots, use a compilation of machine learning, deep learning, natural language processing and natural language generation to communicate with humans. Learn how to develop and apply intelligent bot technology in the enterprise.
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We designed this expert guide to help you better understand all of the considerations for building and maintaining the infrastructure and engine that support the initiatives. Plus, learn about the products and players, like Amazon, Google, IBM, and 16 more to help you make the best buying decision.
Bot technology News
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January 17, 2020
17
Jan'20
Hair salon uses front desk AI to boost appointments
A hair salon in Florida uses conversational AI to automatically engage clients over text. The bot answers questions and schedules appointments without human input.
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December 20, 2019
20
Dec'19
AI vendors to watch in 2020 and beyond
The past 10 years have seen a surge of new AI vendors, and the trend isn't likely to end anytime soon, as investors continue to pour money into artificial intelligence.
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November 14, 2019
14
Nov'19
Medline streamlines workflow by automating accounts payable
By using Abbyy for OCR and UiPath for RPA, Medline is automating accounts payable. This speeds up the filing of the 2,000 invoices the healthcare distributor receives daily.
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November 05, 2019
05
Nov'19
Microsoft Power Platform gets AI and RPA updates
At Microsoft Ignite, the tech giant released new updates to ease RPA and AI building across its Power Platform, as well as new capabilities for Cortana within Microsoft 365.
Bot technology Get Started
Bring yourself up to speed with our introductory content
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artificial intelligence
Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems. Continue Reading
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Capital One AI VP discusses AI assistant Eno
Eno from Capital One is an AI assistant that can give customers real-time banking updates and alerts to possible fraud attempts. In this Q&A, Capital One's VP of conversational AI goes over the basics of Eno. Continue Reading
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Oracle Digital Assistant unifies use of enterprise chatbots
With Oracle Digital Assistant, users are able to create digital assistants with multiple chatbots that handle different tasks to help increase worker productivity. Continue Reading
Evaluate Bot technology Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Text recruiting delivers hot candidates to Domino's
RPM Pizza used iCIMS' TextRecruit platform and an AI-enabled chatbot to reach applicants on their smartphones, boosting response rates and hiring speed. Continue Reading
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Robot workforce evolves from mimicking tasks to taking on jobs
A personalized robot workforce is in the works, thanks to advances in RPA. How should CIOs prepare for the next trend in robotic process automation? Continue Reading
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How to build a chatbot with personality and not alienate users
Adding personality to a chatbot can push it toward the uncanny valley and raises ethical questions. But enterprises can make their bots more engaging, while avoiding these hurdles. Continue Reading
Manage Bot technology
Learn to apply best practices and optimize your operations.
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Using enterprise intelligent automation for cognitive tasks
RPA is no longer comprised of simple chatbots or repetitive programmed tasks. Enterprises are looking at RPA to move up the ladder of cognitive automation. Continue Reading
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How Oracle RPA systems can automate business tasks for users
Robotic process automation software can be integrated into Oracle environments to help strengthen business operations by augmenting workers with software robots. Continue Reading
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Pushing past chatbot challenges will secure their longevity
For chatbots to remain in enterprise futures, developers and data scientists need to get flexible. From open source to intelligent sharing, chatbot collaboration will boost benefits. Continue Reading
Problem Solve Bot technology Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Building a better conversational AI assistant requires emotion
Industry after industry is seeing benefits from chatbot implementation, but customers and developers are looking toward a future of more connected, intelligent conversational agents. Continue Reading
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Collaborative robots' safety stalls enterprise implementation
Cobots are promising big gains, especially in enterprises utilizing manual labor. However, due to a number of safety concerns, human workers are still at risk. Continue Reading
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The future scope of chatbots begins with addressing flaws
Chatbots are hot software in the enterprise, but to maintain longevity and relevance, developers need to take a look at the barriers to entry, interface options and NLP issues. Continue Reading