AI technologies

Forward-looking enterprises have to be aware of emerging artificial intelligence technologies. Get the latest on AI technologies such as NLP, bots, machine learning, deep learning and open source AI tools.

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July 31, 2018 31 Jul'18
Google's Edge TPU breaks model inferencing out of the cloud

Google's Edge TPU is a force multiplier to compete against the likes of Amazon, IBM and Microsoft, and to attract next-gen app developers.
July 30, 2018 30 Jul'18
Where the IBM Project Debater AI system may be headed

Unveiled during a live debate in June, IBM's Project Debater will be partially released in 2019 and could have real-life applications, particularly in education.
June 05, 2017 05 Jun'17
How Facebook uses deep learning models to engage users

At Facebook it's all about user engagement, and to accomplish this, the company relies heavily on deep learning algorithms to tailor its products to the interests of individuals.
May 18, 2017 18 May'17
Deep learning vs. machine learning: The difference starts with data

Deep learning may share some characteristics of traditional machine learning, but experienced users say it's really in a class by itself when it comes to predictive-model design and output.

Bring yourself up to speed with our introductory content

AI in hospitality industry helps smooth travel turbulence

A growing number of hotels using AI are reporting streamlined customer service and improved cross-sell opportunities, but the biggest benefits likely lay ahead. Continue Reading
AI in restaurants takes customer service to the next level

Restaurants face challenges that include low margins and high turnover, but the use of chatbots is helping some restaurant chains address these perennial difficulties. Continue Reading
cognitive computing

Cognitive computing systems use computerized models to simulate the human cognition process to find solutions in complex situations where the answers may be ambiguous and uncertain. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Talking Data: AI advances and the MIT Startup Exchange

The Talking Data podcast team discusses some of the MIT startups that are making advances in AI and natural language processing. Continue Reading
AI chatbots gaining as a customer service channel

As chatbots begin to replace email as the go-to customer service channel, more and more companies are using AI and natural language processing to improve their chat services. Continue Reading
AI in banking industry brings operational improvements

Banks using AI tools are finding that the technology can help them overcome traditional customer service challenges, but barriers to widespread use remain. Continue Reading

Learn to apply best practices and optimize your operations.

Threats of AI include malicious use against enterprises

As sophisticated tools become easier to use, enterprises need to protect themselves against AI threats to ensure they do not become the victims of malicious attacks. Continue Reading
How one company thinks chatbots and AI can change insurance

Insurance agency management company In-Fi is hoping AI chatbots can streamline homeowner insurance applications and bring the process in line with customers' expectations. Continue Reading
Harman's plan for AI in cars moving full speed ahead

Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Digimine bot: How does social media influence cryptojacking?

Facebook Messenger is being used to reach more victims with a cryptojacking bot that Trend Micro researchers named Digimine. Learn how this bot works with expert Nick Lewis. Continue Reading
The threats of AI must be taken seriously to prevent harm

The risks of AI use are growing as the technology becomes more pervasive. Rather than laugh off the threats, businesses should move to mitigate them before they become headaches. Continue Reading
Designing chatbots with personality-plus and gift of gab

Planning, patience, trial and error and a business-minded team approach are the keystones to developing chatbots with human-like qualities that seamlessly assist customers. Continue Reading