AI technologies

Forward-looking enterprises have to be aware of emerging artificial intelligence technologies. Get the latest on AI technologies such as NLP, bots, machine learning, deep learning and open source AI tools.

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September 24, 2018 24 Sep'18
Wayfair's computer vision technology gets your style

At Wayfair, the digital and physical worlds continue to converge thanks to computer vision and mixed reality tech, enabling customers to get a better feel for products before they buy.
September 21, 2018 21 Sep'18
Create and apply a successful enterprise chatbot strategy

For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots.
September 10, 2018 10 Sep'18
HR chatbots from Google, IBM to be in the spotlight at HR Tech 2018

The growing use of AI-related technologies in HR may increase reliance on big tech vendors. But that isn't keeping the smaller vendors from developing their own tools.
July 31, 2018 31 Jul'18
Google's Edge TPU breaks model inferencing out of the cloud

Google's Edge TPU is a force multiplier to compete against the likes of Amazon, IBM and Microsoft, and to attract next-gen app developers.

Bring yourself up to speed with our introductory content

How AI process automation helps simplify enterprise workflows

The growing trend of putting AI in process automation tools is helping companies make their workflows more intelligent, offering an upgrade over traditional process automation tools. Continue Reading
An 18-month-old virtual agent at Credit Suisse gets its bearings

Credit Suisse's Jennifer Hewit shares lessons learned while launching the bank's first virtual agent, Amelia. Hiring a neuroscientist, rebranding the agent and managing expectations proved crucial for persuading employees to give the bot a chance. Continue Reading
Use of AI in pharma grows as drug-makers see big benefits

The use of AI in clinical trials, drug discovery and manufacturing is growing and, despite a few barriers, drug companies are expected to continue rolling out the technology. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

AI in contact centers offers agents behavioral analytics

Contact center AI offers tools to help agents provide better customer service through behavioral analytics. But AI may also present some privacy concerns. Continue Reading
The present and future use of AI in healthcare

The use of AI and machine learning in healthcare has already changed the way some clinical and administrative processes are handled, and it could help reinvent how care is provided. Continue Reading
L'Oréal boosts candidate experience with recruitment chatbots

L'Oréal deployed chatbots to help its 145 recruiters process some 2 million applications annually. It also put to rest concerns that automation might replace recruiters. Continue Reading

Learn to apply best practices and optimize your operations.

Threats of AI include malicious use against enterprises

As sophisticated tools become easier to use, enterprises need to protect themselves against AI threats to ensure they do not become the victims of malicious attacks. Continue Reading
How one company thinks chatbots and AI can change insurance

Insurance agency management company In-Fi is hoping AI chatbots can streamline homeowner insurance applications and bring the process in line with customers' expectations. Continue Reading
Harman's plan for AI in cars moving full speed ahead

Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

AI taking jobs is not a concern for certain workers

AI and job loss may turn out to be among the biggest stories of this century, but workers in certain fields don't have nearly as much to worry about as others. Continue Reading
4 ways CHROs and their teams can bust through the HR AI hype

The AI washing of technology is real, and it's confusing tech buying teams across companies, including those looking for AI in HR. Here's how to get past that hype. Continue Reading
Digimine bot: How does social media influence cryptojacking?

Facebook Messenger is being used to reach more victims with a cryptojacking bot that Trend Micro researchers named Digimine. Learn how this bot works with expert Nick Lewis. Continue Reading