AI case studies

If you're considering artificial intelligence technologies and need some inspiration from companies that have already put it to work, you've come to the right place. Here you'll find AI case studies explaining how machine learning, natural language processing, facial recognition and artificial intelligence software changes the game for enterprises.

February 26, 2021 26 Feb'21
Steel producer reduces costs using AI in manufacturing

The largest long steel producer in Latin America used data and machine learning predictions to save money, while maintaining the same level of production quality.
December 28, 2020 28 Dec'20
Conversation intelligence helps ChowNow meet online order demand

Using RingDNA, online food ordering platform ChowNow can automatically surface insights about what works in sales calls to better coach its sales staff.
October 26, 2020 26 Oct'20
Insurance provider uses AI for legal to manage contracts

The legal team at Asurion, a major insurance provider, kept its documents spread out across filing cabinets, hard drives and the cloud. It turned to an AI platform to better manage them.
October 19, 2020 19 Oct'20
COVID-19 to drive more AI in retail for small retailers

Retailers were hit hard by the COVID-19 economic fallout, especially small, local businesses. Amid a shift online, AI could help some retailers adjust to the new reality.

Bring yourself up to speed with our introductory content

Modern AI evolution timeline shows a decade of rapid progress

AI has become an asset for organizations to better understand their business position, and its capabilities have improved dramatically over the past decade. Continue Reading
6 key AI data storage questions answered

Want to know what to watch for when planning storage for AI workloads? Find out the key considerations and challenges for dealing with the complexities of AI. Continue Reading
Role of AI in healthcare applications is more aggressive, invasive

AI has proved successful in radiology for disease detection, but most early applications are in nonclinical areas like back-office automation and medication development. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Artificial general intelligence examples remain out of reach

Artificial general intelligence remains largely an aspiration goal of researchers, but as technologies advance, so too does the dream become more realistic. Continue Reading
Data science vs. machine learning vs. AI: How they work together

Data science, machine learning and AI are central to analytics and other enterprise uses. Here's what each involves and how combining them benefits organizations. Continue Reading
8 top data science applications and use cases for businesses

Data scientists engage in various applications to analyze data and create technologies. These are eight common ones, with examples from different organizations and industries. Continue Reading

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AI's impact on business: The quest to make money

'Bionic' companies have cracked the code on using AI to make money. Here is what IT and business leaders need to do to maximize AI's impact on the business. Continue Reading
IBM Think 2020: AI, security, COVID-19 news, trends and analysis

News at the IBM Think 2020 digital conference focused on paths to modernization -- including advanced AI and automation -- IoT, hybrid cloud infrastructure and cybersecurity. Continue Reading
How to identify projects that create AI business value

When AI projects lead with technology, they rarely have a business impact. Instead, business leaders should target projects to make a meaningful improvement in processes. Continue Reading

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Supervise data and open the black box to avoid AI failures

As AI blooms, marketers and vendors are quick to highlight easy positive use cases. But implementation can -- and has -- gone wrong in cases that serve as warnings for developers. Continue Reading
Building a better conversational AI assistant requires emotion

Industry after industry is seeing benefits from chatbot implementation, but customers and developers are looking toward a future of more connected, intelligent conversational agents. Continue Reading
Automatic meeting transcription records business sessions

By using an automated transcription platform from Fireflies.ai, employees at Zenatta Consulting can more easily find and read transcripts from important client calls. Continue Reading