Photo Stories

7 popular AI use cases today

AI use cases are cropping up in vertical markets ranging from healthcare to banking. Check out examples of how chatbots and other AI tools are changing the way business is done.

Podcasts

5 self-service BI best practices for larger organizations

Self-service analytics programs can streamline the BI process by allowing users access to data, but scaling out to thousands of ...

Tips for creating curated data sets for self-service BI users

Data curation initiatives can help streamline BI processes by reducing the amount of time users spend locating and preparing data...

What the Tableau Hyper engine does and how it was developed

Tableau's new Hyper data engine is designed to boost processing speeds in its BI and data visualization software. Making it work ...

SearchCRM

Microsoft adds CRM for nonprofits to Dynamics 365 lineup

CRM for nonprofits, such as Microsoft Dynamics 365 Nonprofit Accelerator, helps nonprofit organizations take advantage of ...

8 tips for getting rich mystery shopping survey data

Mystery shopping data is only as good as the overall strategy for collecting it and setting up realistic customer experiences. ...

Mystery shopping software key to CX management

Businesses use mystery shopping platforms, comment cards, brand reputation management and more to identify customer pain points ...

SearchCIO

BPMS architecture modernizes legacy tech, makes IT more strategic

The technology of the past put humans on the moon, but it's bringing businesses to a breaking point. Here's why CIOs should ...

AI in ITSM equals 'service intelligence' -- ITSM's next frontier

AI in ITSM, or 'service intelligence,' is the next logical step in IT's mastery of professional service delivery. ITSM expert ...

Lottery.com eyeing blockchain for charity games to boost transparency

Online mobile lottery service Lottery.com wants to use blockchain as a service to bolster a new business initiative: expanding ...

SearchDataManagement

Data companies vie to fill spots in AWS cloud data lineup

Third-party players looking to join Amazon Web Services' cloud data lineup tout hedges against cloud lock-in. The vendors must ...

FaunaDB distributed cloud database hunts transactional NoSQL

Startup Fauna has built a "relational NoSQL" database for distributed transaction processing. Data consistency and speedy builds ...

HR makes major strides toward improving employee engagement

SearchERP

Keys to mastering the 5 main SaaS ERP subscription models

Realizing the SaaS promise of cheaper, more flexible and scalable ERP is only possible if you know how to keep usage-based, ...

Discover the best cloud ERP software for your company

Explore the leading cloud ERP software and vendors currently on the market to make this complex decision-making process just a ...

Smart manufacturing technology can leave old systems behind

Smart technology like IIoT is changing the way manufacturers operate, but they face issues with older unconnected systems. Should...