News

AI case studies

• March 26, 2020 26 Mar'20

  AI in procurement creates searchable, sorted data

  Canadian startup Tealbook uses NLP and machine learning to automatically create sorted and searchable supplier data, enabling its customers to spend less time looking for data and more time using it.

• March 19, 2020 19 Mar'20

  Using automated machine learning for AI in insurance

  Using dotData, an automated machine learning vendor, one of the largest insurance firms in Japan built out an AI platform that provides a personalized experience to customers.

• February 27, 2020 27 Feb'20

  Customer experience chatbot provides answers

  Upwork has slowly been rolling out a customer experience chatbot service from vendor Ada, which it uses in conjunction with Zendesk to help provide customers with support.

• February 25, 2020 25 Feb'20

  Forest fire sensors and AI help detect fires in Chile

  Entel Ocean uses DataRobot's automated machine learning platform, as well as IoT sensors, to automatically detect forest fires in Chile. The platform can detect fires faster than manual counterparts.

• February 13, 2020 13 Feb'20

  Customer experience vendor benefits from AI in forecasting

  Using Anodot, customer experience software vendor Gainsight can automatically surface anomalies in its data and fix them, often before they become major problems.

• February 06, 2020 06 Feb'20

  Social media marketing vendor uses sentiment analysis

  Falcon.io, a social media marketing vendor, turned to AI vendor Lexalytics to add automatic social media sentiment analysis capabilities to its platform.

• January 30, 2020 30 Jan'20

  RPA in payroll automates finance processes for NYP hospital

  NewYork-Presbyterian, one of the largest hospitals in the U.S., looked to WorkFusion to automate some payroll processes, including filling out missed punch forms.

• January 23, 2020 23 Jan'20

  Eye transplant nonprofit turns to supply chain modeling

  Eversight, a nonprofit that recovers and transports eye tissue, turned to a supply chain management software system to better predict supply routes.

• January 22, 2020 22 Jan'20

  GumGum uses machine learning annotation service Figure Eight

  Computer vision vendor GumGum gets its training data from Figure Eight, a machine learning training data vendor. Figure Eight uses crowdsourcing to annotate training data.

• January 17, 2020 17 Jan'20

  AI in e-commerce helps product sales

  EBay uses AI to power tools and services it built in-house to attract and retain users, such as automatic translation, image recognition and photo cleanup.

• January 17, 2020 17 Jan'20

  Hair salon uses front desk AI to boost appointments

  A hair salon in Florida uses conversational AI to automatically engage clients over text. The bot answers questions and schedules appointments without human input.

• December 06, 2019 06 Dec'19

  AWS, NFL machine learning partnership looks at player safety

  A new AWS and NFL partnership aims to use AI and machine learning to reduce the risk of injuries to players. The partnership builds off of the companies' Next Gen Stats agreement.

• November 27, 2019 27 Nov'19

  Vendor 3PM uses AI and analytics to prevent Black Friday fraud

  Using AI, analytics and Google Cloud tools, e-commerce intelligence vendor 3PM Solutions helps identify and take down counterfeit products for major e-commerce players.

• November 21, 2019 21 Nov'19

  AI in advertising captures audiences with personalized ads

  Using AI technology, AdGreetz generates millions of personalized ads over the web and social media for its client Flipkart, an e-commerce vendor based in India.

• November 14, 2019 14 Nov'19

  Medline streamlines workflow by automating accounts payable

  By using Abbyy for OCR and UiPath for RPA, Medline is automating accounts payable. This speeds up the filing of the 2,000 invoices the healthcare distributor receives daily.

• November 14, 2019 14 Nov'19

  Anaheim PD explores facial recognition for law enforcement

  Using a facial recognition platform from Veritone, the Anaheim Police Department can more quickly identify suspects captured on camera by comparing photos with booking photos.

• October 11, 2019 11 Oct'19

  A chemical company simplifies workflows using RPA

  Software from Automation Anywhere, an RPA vendor, was easy for Eastman Chemical Company employees to use at a desktop level to automatically handle daily tasks.

• October 08, 2019 08 Oct'19

  Adoption of AI in healthcare grows quickly, survey finds

  The adoption of AI in healthcare is continuing to grow as the technology becomes more refined. Healthcare organizations are expecting to see returns in their AI investments.

• October 03, 2019 03 Oct'19

  Cornell Tech puts computer vision into practice on clothing

  A team at Cornell Tech built a clothing recognition dataset, and recently turned to Samasource, which provides AI training data services, to annotate tens of thousands of images.

• September 30, 2019 30 Sep'19

  John Deere's software and AI journey

  John Deere began a software journey more than a decade ago, hiring technology teams and developing new technologies, including AI, to help drive innovation in its machinery.

• September 20, 2019 20 Sep'19

  Clearsense uses Unravel Data for AI in performance management

  Unravel Data uses AI in performance management to power its APM platform. Clearsense turned to Unravel to get automated optimizations and enable multi-cloud support.

• August 26, 2019 26 Aug'19

  The use of technology in education has pros and cons

  Vendors continue to develop AI in education applications and technologies as students see benefits in using technology in the classrooms and when doing their homework.

• August 23, 2019 23 Aug'19

  Consumer goods company Unilever uses Google AI for marketing

  Using Google Cloud products, including Google's Vision API and Natural Language API, Unilever creates innovative and personalized social media marketing campaigns.

• August 21, 2019 21 Aug'19

  With ThoughtSpot, GlobalTranz makes AI in logistics platform

  GlobalTranz, a logistics company, uses AI and analytics in logistics to predict driver behaviors and plan shipping routes that will keep the shippers and the drivers happy.

• August 16, 2019 16 Aug'19

  Bibb County School District cybersecurity efforts use AI

  Using AI-driven cybersecurity from ManagedMethods, a Georgia school district blocks external threats and identifies potentially harmful language in student documents.

• July 19, 2019 19 Jul'19

  Agricultural equipment maker uses AI for customer experience

  Using AWS services Redshift, S3 and SageMaker, as well as third-party tools, AGCO has created new AI marketing tools and a customer portal to better compete in a tight market.

• July 19, 2019 19 Jul'19

  AI for digital marketing heavily used in the gaming industry

  AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players.

• July 18, 2019 18 Jul'19

  AI in financial services helps speed consumer interaction

  By using AI in finance, financial organizations are able to speed processes that otherwise would require more manual input from employees or consumers.

• July 12, 2019 12 Jul'19

  Automated transcription services for adaptive applications

  NLP technologies have advanced in recent years. Using them, startups have been able to create automatic transcription software for adaptive applications.

• June 27, 2019 27 Jun'19

  Use of AI in government still lags

  Adoption of AI in government might lag behind the business world, but some agencies within the government hope to make more use of AI.

• June 21, 2019 21 Jun'19

  Successful retail robots improve the augmented workforce

  The future of AI in the workplace relies on the successful integration of humans and bots. Retail use cases for cobots point to customer engagement and labor tasks.

• June 13, 2019 13 Jun'19

  AI in pharma: Pfizer team tries Vyasa deep learning platform

  To help automatically categorize drug particle shapes, a Pfizer research team is experimenting with Vyasa, a deep learning platform for the life sciences.

• May 31, 2019 31 May'19

  How a chatbot sales platform helps King Kong on Broadway

  Using an intelligent ticketing agent from vendor Broadw.ai, the Broadway production of 'King Kong' can better manage its brand while driving up ticket sales.

• May 02, 2019 02 May'19

  ShopRunner uses Databricks for machine learning in retail

  Databricks user ShopRunner talks about the tools showed at Spark + AI Summit 2019, such as MLflow and Databricks Delta Lake. And Datameer reveals new Databricks integration.

• November 14, 2018 14 Nov'18

  An AI project should start with a question, not an insight

  Avis' former director of BI and analytics talks about the kind of analytics capabilities and business problems you need to have before launching your next AI project.

• November 06, 2018 06 Nov'18

  Lessons learned from 3 AI use cases

  Sharing use cases is a form of storytelling, and that may be a key to proving just how valuable AI can be for companies, according to Gartner's Erick Brethenoux.

• September 24, 2018 24 Sep'18

  Wayfair's computer vision technology gets your style

  At Wayfair, the digital and physical worlds continue to converge thanks to computer vision and mixed reality tech, enabling customers to get a better feel for products before they buy.

• July 31, 2017 31 Jul'17

  AI technologies affect all corners of business, IT

  Think before you act on artificial intelligence technologies to ensure that your efforts to become a "cognitive business" lead you in the right direction.