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AI case studies

November 14, 2018 14 Nov'18
An AI project should start with a question, not an insight

Avis' former director of BI and analytics talks about the kind of analytics capabilities and business problems you need to have before launching your next AI project.
November 06, 2018 06 Nov'18
Lessons learned from 3 AI use cases

Sharing use cases is a form of storytelling, and that may be a key to proving just how valuable AI can be for companies, according to Gartner's Erick Brethenoux.
September 24, 2018 24 Sep'18
Wayfair's computer vision technology gets your style

At Wayfair, the digital and physical worlds continue to converge thanks to computer vision and mixed reality tech, enabling customers to get a better feel for products before they buy.
July 31, 2017 31 Jul'17
AI technologies affect all corners of business, IT

Think before you act on artificial intelligence technologies to ensure that your efforts to become a "cognitive business" lead you in the right direction.

How to integrate Power BI and SharePoint via embedded reports

Expert Brien Posey explains two methods for including Power BI reports on pages in SharePoint Online's cloud service: publishing ...

Data-rich organizations turn focus to ethical data mining

As data analytics have increasingly become a core component of organizations' strategies, concerns have arisen around how data is...

Cloud AutoML, BigQuery ML upgrades expand Google stake in ML

Google introduced a raft of updates to its cloud-based machine learning and AI products, including expanded capabilities for its ...

SearchCRM

Business software strategies strengthen the inbound marketing process

It's not enough to just purchase new marketing software. Your overall business strategy will determine your company's needs and ...

Sensible contact center infrastructure updates for 2017

Contact center infrastructure evolves quickly and updates are inevitably necessary. Here's how to identify and make the changes ...

Guide to call center operations

Call center operations have been affected in numerous ways by the growth of social media and mobile, particularly with new ...

SearchCIO

Problems with blockchain and how they're being solved

Do you know about the blockchain trilemma? David Petersson looks at some of the problems with blockchain and how cutting-edge ...

High-performance computing use cases and benefits in business

High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how ...

How to achieve digital transformation -- with CIO as linchpin

Companies achieve digital transformation along two dimensions -- through operational efficiency and offering a great customer ...

SearchDataManagement

Google takes a run at enterprise cloud data management

New Google Cloud boss Thomas Kurian is putting databases and data management at the forefront at Google. The vendor has forged ...

4 factors to consider in a Hadoop distributions comparison

Examine the key characteristics necessary to evaluate in a Hadoop distribution comparison, focusing on enterprise features, ...

Kafka at center of new event processing infrastructure

Events are as important as data in emerging applications underlying many e-commerce efforts. Streams of events tell a company ...

SearchERP

Epicor debuts EVA, an AI virtual assistant for ERP

Epicor users will soon be able to talk to or text their ERP systems through Epicor Virtual Agent, a new AI-based voice command UI...

10 blockchain problems supply chains need to look out for

Blockchain is proving to be useful in the supply chain, but without a strong understanding of it and a viable use case, your ...

Del Monte Foods makes SAP ERP migration to AWS

Thanks to an acquisition, Del Monte Foods' IT had both on-premises and hosted systems, which proved costly and inflexible. It has...