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AI case studies

November 14, 2018 14 Nov'18
An AI project should start with a question, not an insight

Avis' former director of BI and analytics talks about the kind of analytics capabilities and business problems you need to have before launching your next AI project.
November 06, 2018 06 Nov'18
Lessons learned from 3 AI use cases

Sharing use cases is a form of storytelling, and that may be a key to proving just how valuable AI can be for companies, according to Gartner's Erick Brethenoux.
September 24, 2018 24 Sep'18
Wayfair's computer vision technology gets your style

At Wayfair, the digital and physical worlds continue to converge thanks to computer vision and mixed reality tech, enabling customers to get a better feel for products before they buy.
July 31, 2017 31 Jul'17
AI technologies affect all corners of business, IT

Think before you act on artificial intelligence technologies to ensure that your efforts to become a "cognitive business" lead you in the right direction.

Tableau Ask Data gives BI users simple NLP data query tool

Tableau's new Ask Data software uses natural language processing to enable users of any skill level to more easily search for ...

Expert urges data pros to hone data science skills

IT expert William McKnight shares job tips for data professionals looking to prosper in a changing enterprise. His first piece of...

Demand for data scientists is booming and will only increase

Fueled by big data and AI, demand for data science skills is growing exponentially, according to job sites. The supply of skilled...

SearchCRM

6 reasons why self-service options fail

Customer self-service platforms free up live agents for more complicated issues, but if this software is not kept up to date, ...

Verint acquisition of ForeSee gives VOC software an upgrade

By combining Verint and ForeSee, users can capture customer interactions through SMS and customer surveys, as well as through ...

6 tips for driving adoption of self-service platforms

Self-service platforms should be visible to customers, emphasized across all channels of communication and well-promoted. These ...

SearchCIO

How AI cybersecurity thwarts attacks -- and how hackers fight back

IT leaders are using AI to take security to the next level. But how much security can AI provide? David Petersson examines where ...

Accenture predicts post-digital age where trust is the differentiator

The latest Accenture Technology Vision report calls out 'DARQ' technologies as the new must-have for CIOs and underscores the ...

Succeed at implementing RPA: Top tips from execs at IBM Think

Implementing RPA requires planning and coordination between multiple parts of the business to be effective. Execs at IBM Think ...

SearchDataManagement

Originators form group to boost Presto SQL query engine

The Presto engine arose as an alternative to Hive for big data queries. Now, the Presto Software Foundation has formed to promote...

5 best practices for managing real-time data integration

Real-time data integration isn't like traditional data integration -- "it's moving, it's dirty and it's temporal," cautions one ...

Web integration platform eases way to machine learning models

StoryFit data scientists employ machine learning algorithms to gauge film script scenarios' prospects. They use Import.io tools ...

SearchERP

Finding the right ERP consultants is key to project success

With ERP implementations, choosing the right or wrong project consultants can be the difference between success and failure, so ...

Cummins and Noble Plastics see factory of the future vision

When it comes to manufacturing, Cummins and Noble Plastics are embracing technological innovation. But with new technologies come...

How to obtain the skills needed in a smart factory

As factories continue to evolve with the use of innovative technologies, manufacturers must ensure that their workers are ...