Features

Features

Enterprise applications of AI

• Edge computing use cases led by autonomous cars and coffee bars

  Edge computing can decrease latency times dramatically and has found its place in autonomous vehicles, manufacturing plants and retail.  Continue Reading

• Customer experience chatbot provides answers

  Upwork has slowly been rolling out a customer experience chatbot service from vendor Ada, which it uses in conjunction with Zendesk to help provide customers with support.  Continue Reading

• Forest fire sensors and AI help detect fires in Chile

  Entel Ocean uses DataRobot's automated machine learning platform, as well as IoT sensors, to automatically detect forest fires in Chile. The platform can detect fires faster than manual counterparts.  Continue Reading

• Standards for data sharing should guide AI government regulation

  The White House has taken a deregulatory approach to AI and aims to inspire innovation. An expert weighs in on the role of government in AI and where the industry stands.  Continue Reading

• The future state of machine learning needs improved frameworks

  Utilizing machine learning in the collection and processing of data would most likely lead to more widespread adoption of AI based on the technology.  Continue Reading

• Customer experience vendor benefits from AI in forecasting

  Using Anodot, customer experience software vendor Gainsight can automatically surface anomalies in its data and fix them, often before they become major problems.  Continue Reading

• Social media marketing vendor uses sentiment analysis

  Falcon.io, a social media marketing vendor, turned to AI vendor Lexalytics to add automatic social media sentiment analysis capabilities to its platform.  Continue Reading

• RPA in payroll automates finance processes for NYP hospital

  NewYork-Presbyterian, one of the largest hospitals in the U.S., looked to WorkFusion to automate some payroll processes, including filling out missed punch forms.  Continue Reading

• GumGum uses machine learning annotation service Figure Eight

  Computer vision vendor GumGum gets its training data from Figure Eight, a machine learning training data vendor. Figure Eight uses crowdsourcing to annotate training data.  Continue Reading

• The rising use of AI in the energy sector

  The energy industry has begun to ramp up the adoption of AI with the usage of smart grids among other technologies and has seen the benefits of the technology.  Continue Reading

• AI in e-commerce helps product sales

  EBay uses AI to power tools and services it built in-house to attract and retain users, such as automatic translation, image recognition and photo cleanup.  Continue Reading

• How to overcome 4 major challenges in AI adoption

  While companies are stuck in the research phase of AI, a few simple infrastructure analyzations can jumpstart the process -- and ensure successful deployment.  Continue Reading

• Hair salon uses front desk AI to boost appointments

  A hair salon in Florida uses conversational AI to automatically engage clients over text. The bot answers questions and schedules appointments without human input.  Continue Reading

• The uses of AI in medical imaging

  Medical imaging is being deployed with the assistance of AI in order to reduce the strain on medical professionals and hopefully improve patient care.  Continue Reading

• Autonomous retail cuts operational costs, personalizes shopping

  Companies are starting to deploy popular AI technologies like RFID, facial recognition and sensor tracking to provide consumers with autonomous shopping experiences.  Continue Reading

• How GE uses a 'Humble AI' approach to manufacturing

  GE executive Colin Parris explains why a deliberate approach to deploying AI is needed when dealing with products that cost hundreds of millions of dollars to make.  Continue Reading

• Vendor 3PM uses AI and analytics to prevent Black Friday fraud

  Using AI, analytics and Google Cloud tools, e-commerce intelligence vendor 3PM Solutions helps identify and take down counterfeit products for major e-commerce players.  Continue Reading

• AI in advertising captures audiences with personalized ads

  Using AI technology, AdGreetz generates millions of personalized ads over the web and social media for its client Flipkart, an e-commerce vendor based in India.  Continue Reading

• Medline streamlines workflow by automating accounts payable

  By using Abbyy for OCR and UiPath for RPA, Medline is automating accounts payable. This speeds up the filing of the 2,000 invoices the healthcare distributor receives daily.  Continue Reading

• Fintech and retail lead the fray in AI adoption by industry

  Though AI enhances and drives the financial and manufacturing industries, others remain wary of the investment capital and research needed to insert AI into their enterprise.  Continue Reading

• The importance of AI for fraud prevention

  As fraudsters become increasingly more professional and technologically advanced, financial organizations need to rely on products that use AI for to prevent fraud.  Continue Reading

• Brands must allay worries for AI in transportation to take hold

  The personal mobility market is turning to emotional analysis and AI to negate fear and trepidation around emerging vehicle technology and the future of transportation.  Continue Reading

• A chemical company simplifies workflows using RPA

  Software from Automation Anywhere, an RPA vendor, was easy for Eastman Chemical Company employees to use at a desktop level to automatically handle daily tasks.  Continue Reading

• AI in content management revolutionizes unstructured data

  Managing content and data can take business process from unrefined to streamlined. Enterprises can slowly apply technologies to climb the ladder of cognitive content intelligence.  Continue Reading

• John Deere's software and AI journey

  John Deere began a software journey more than a decade ago, hiring technology teams and developing new technologies, including AI, to help drive innovation in its machinery.  Continue Reading

• How automated machine learning tools pave the way to AI

  Every enterprise is trying to get to machine learning and, ultimately, AI, but not every business has the level of skill in-house to make it happen. Is automated machine learning the answer for them?  Continue Reading

• Is artificial general intelligence possible in our lifetime?

  Artificial general intelligence aims to create a wide-reaching, common-sense AI that behaves in a human fashion, but researchers and experts are questioning its plausibility.  Continue Reading

• AI gig economy sets workers and bots on collision course

  The future of work has shifted toward a gig economy, with high-value, short-term workers on demand for organizations. The fast turnover and high volume demand AI to reduce friction.  Continue Reading

• Clearsense uses Unravel Data for AI in performance management

  Unravel Data uses AI in performance management to power its APM platform. Clearsense turned to Unravel to get automated optimizations and enable multi-cloud support.  Continue Reading

• U.S. spends more on AI as AI in China continues to grow

  Research and development of AI in China continue to grow. Meanwhile, the U.S. plans to up its spending on non-defense AI projects by close to $1 billion in 2020.  Continue Reading

• Use of AI in business requires education, understanding

  AI adoption requires business leaders to have a clear understanding of the technology and its capabilities, as well as how AI can help automate and aid specific functions.  Continue Reading

• Using enterprise intelligent automation for cognitive tasks

  RPA is no longer comprised of simple chatbots or repetitive programmed tasks. Enterprises are looking at RPA to move up the ladder of cognitive automation.  Continue Reading

• How to solve deep learning challenges through interoperability

  The challenges of training and overseeing advanced neural networks is leading to an implementation bottleneck in deep learning technology.  Continue Reading

• The use of technology in education has pros and cons

  Vendors continue to develop AI in education applications and technologies as students see benefits in using technology in the classrooms and when doing their homework.  Continue Reading

• Consumer goods company Unilever uses Google AI for marketing

  Using Google Cloud products, including Google's Vision API and Natural Language API, Unilever creates innovative and personalized social media marketing campaigns.  Continue Reading

• With ThoughtSpot, GlobalTranz makes AI in logistics platform

  GlobalTranz, a logistics company, uses AI and analytics in logistics to predict driver behaviors and plan shipping routes that will keep the shippers and the drivers happy.  Continue Reading

• Bibb County School District cybersecurity efforts use AI

  Using AI-driven cybersecurity from ManagedMethods, a Georgia school district blocks external threats and identifies potentially harmful language in student documents.  Continue Reading

• Chatbots in customer service find success with focused goals

  Chatbots can be a great adjunct to customer service, but a successful rollout requires careful planning, flexibility and clear objectives.  Continue Reading

• AI for retailers is progressing

  AI in retail adoption has been relatively slow, but it's starting to pick up as retailers see the benefits of AI technologies and the realities of e-commerce competition.  Continue Reading

• Use of AI in government makes agencies smarter

  Government agencies are starting to embrace some of the same AI technologies that typical enterprises use, and many are finding increased efficiencies along the way.  Continue Reading

• AI in law enforcement is growing, but needs work

  AI for police includes numerous different analytics, machine learning and natural language processing technologies, including facial recognition and automated transcription tools.  Continue Reading

• Enterprises need to create an AI culture for success

  Enterprises can resist using AI because of the cultural changes employees feel it will bring, including changes to employee job descriptions and elimination of outdated jobs.  Continue Reading

• Analyst, author talks enterprise AI expectations

  The author of the upcoming book about enterprise AI talks about realistic AI deployment, dispelling some of the AI hype myths that can be harmful to enterprises.  Continue Reading

• Augmented intelligence applications showing ROI, broad success

  Enterprise uses have shown that utilizing augmented intelligence technology increases ROI, productivity and linear success as compared to general AI or AGI.  Continue Reading

• Agricultural equipment maker uses AI for customer experience

  Using AWS services Redshift, S3 and SageMaker, as well as third-party tools, AGCO has created new AI marketing tools and a customer portal to better compete in a tight market.  Continue Reading

• AI for digital marketing heavily used in the gaming industry

  AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players.  Continue Reading

• AI in financial services helps speed consumer interaction

  By using AI in finance, financial organizations are able to speed processes that otherwise would require more manual input from employees or consumers.  Continue Reading

• Automated transcription services for adaptive applications

  NLP technologies have advanced in recent years. Using them, startups have been able to create automatic transcription software for adaptive applications.  Continue Reading

• GPU analytics speeds up deep learning, other data insights

  GPU-based systems have become a popular platform for deep learning applications, and they're now also being used to accelerate analysis of IoT and geospatial data.  Continue Reading

• AI in the legal industry focuses on augmenting research

  From billable time invoice generation to patent attribute data mining, the implementation of AI in law firms has aided in reducing low-value, time-consuming paralegal work.  Continue Reading

• Consider these 12 RPA software vendors for deployment

  RPA technology can help companies successfully automate their tasks and processes if they can sift through the options to determine the right system for their enterprise.  Continue Reading

• AI and big data go perfectly together -- sometimes

  The combination of big data and AI tools enables new forms of analytics and automation, but use of the technologies in enterprise applications is still evolving.  Continue Reading

• AI acquisitions lead to consolidation

  Analytics and AI startups emerge regularly and grow quickly. Frequent acquisitions, however, seem to be creating a more consolidated industry, cementing some vendors at the top.  Continue Reading

• AI network security tool autonomously does microsegmentation

  To ensure network security, a U.S. law firm has turned to automated network microsegmentation vendor Edgewise. The startup uses machine learning to deploy microsegmentation.  Continue Reading

• AI in pharma: Pfizer team tries Vyasa deep learning platform

  To help automatically categorize drug particle shapes, a Pfizer research team is experimenting with Vyasa, a deep learning platform for the life sciences.  Continue Reading

• How pattern matching in machine learning powers AI

  Pattern matching may sound like a simple idea, but it's being used to create some highly advanced AI tools, powering everything from image recognition to natural language applications.  Continue Reading

• Identify the best RPA tools using these points of consideration

  A successful RPA implementation depends on selecting the proper tool. Learn about the different capabilities and other points of consideration when looking at the options.  Continue Reading

• How to recycle data from AI for employee engagement efforts

  By reusing the data collected for AI algorithms and the insights they generate, enterprises can boost employee performance and improve business processes.  Continue Reading

• How a chatbot sales platform helps King Kong on Broadway

  Using an intelligent ticketing agent from vendor Broadw.ai, the Broadway production of 'King Kong' can better manage its brand while driving up ticket sales.  Continue Reading

• Inventory optimization machine learning tool sharpens pricing

  Retailers are chasing data-driven process automation in hopes of boosting sales and streamlining margins. But how do you decide which processes to automate or vendor to implement?  Continue Reading

• DroneBase uses analytics-powered freelance payment system from Qwil

  DroneBase uses Qwil, vendor of an analytics-based payroll and payments system, to automatically manage and pay the freelance drone pilots who use the DroneBase platform.  Continue Reading

• Learn the benefits of RPA and the drawbacks by industry

  RPA is a hot IT commodity. Discover more of the benefits (and drawbacks) these tools can usher into organizations and how they can enhance workflows in different industries.  Continue Reading

• Automatic meeting transcription records business sessions

  By using an automated transcription platform from Fireflies.ai, employees at Zenatta Consulting can more easily find and read transcripts from important client calls.  Continue Reading

• Top computer vision retail uses and how they enhance shopping

  Computer vision technology can help retailers make shopping in stores faster and easier for customers, while also improving checkout accuracy and theft prevention.  Continue Reading

• What is RPA technology and what can it do for your business?

  RPA tools play an important role in modern companies because they can automate manual or repetitive human tasks, freeing workers to focus on more important work.  Continue Reading

• Berklee uses SnapLogic for its AI in higher education needs

  Berklee College of Music needed intelligent integration for its two student portals after a merger with the Boston Conservatory. The college chose SnapLogic to connect the systems.  Continue Reading

• ShopRunner uses Databricks for machine learning in retail

  Databricks user ShopRunner talks about the tools showed at Spark + AI Summit 2019, such as MLflow and Databricks Delta Lake. And Datameer reveals new Databricks integration.  Continue Reading

• AI for knowledge management boosts information accessibility

  Integrating AI for knowledge management systems builds intelligent searches. Enterprises benefit from streamlined, smart content platforms that make information accessible.  Continue Reading

• Data scientists urged to take AI security threats more seriously

  AI security hasn't been the top concern of most data scientists using machine learning. But as these systems move closer to the core of the business, security is becoming critical.  Continue Reading

• Capital One AI VP discusses AI assistant Eno

  Eno from Capital One is an AI assistant that can give customers real-time banking updates and alerts to possible fraud attempts. In this Q&A, Capital One's VP of conversational AI goes over the basics of Eno.  Continue Reading

• Artificial intelligence creativity tools mimic human ability

  Computational creativity seeks to understand and reproduce facets of human creativity. From songwriting to image creation, artificial intelligence creativity tools are on the rise.  Continue Reading

• Chatbots in banking at Norway's largest financial company

  By deploying semantics technology over neural networks, startup Boost.ai has created a conversational AI product that is used by the largest financial services company in Norway.  Continue Reading

• RPA in banking gives fintech a competitive edge

  RPA in banking is setting its sights on fintech and flexible banking to compete with traditional banking. Community banks still see hurdles despite potential to wield RPA.  Continue Reading

• Enterprises need to develop an AI strategy now

  Business leaders who approach AI as a future concern are likely to miss the boat on this influential technology. The time to explore AI implementation is now.  Continue Reading

• Enterprise AI tools help cultivate better business health

  AI technologies can give companies a business boost, enough so that the number of available jobs for humans may increase instead of declining due to more automation.  Continue Reading

• AI in fitness offers virtual trainers and customized wearables

  From Fitbits to virtual support, wellness enterprises are positioning AI as a useful tool. Using AI in fitness clubs and products can enhance user comfort and personalization.  Continue Reading

• AI for customer experience powers gains at enterprises

  Customer experience is growing more central to enterprises' digital strategies, and AI is increasingly driving much of their engagement and retention efforts.  Continue Reading

• Implementing RPA boosts company growth and employee satisfaction

  Implementing RPA to augment your workforce can feel overwhelming. Ditch theoretical application conversations, and read a rundown of one executive's experience implementing RPA.  Continue Reading

• More AI in retail stores means more personalization

  Cheaper and more easily accessible AI developer tools are part of the reason why traditional retailers are better at marketing personalized experiences to customers.  Continue Reading

• Enterprises deploy AI in mining projects to improve analytics

  By implementing AI in mining processes, enterprises are able to utilize data algorithms and automated machines to preserve the sensitive environment and their human workforce.  Continue Reading

• Debate over AI in the workforce requires a broad view

  Enterprises that are poised to implement AI in the workforce don't have to forfeit human jobs to do so. Read a Dun & Bradstreet analyst's take on the intent of enterprise AI.  Continue Reading

• New deep learning techniques take center stage

  The days of simple linear regressions for machine learning are giving way to more powerful deep learning techniques that point the way toward general AI capabilities.  Continue Reading

• Footasylum drives growth with AI in retail business tools

  AI-driven marketing tools from Peak, an AI and analytics services vendor, has helped apparel seller Footasylum better personalize marketing to customers.  Continue Reading

• AI for project management makes projects more strategic

  Enterprises are increasingly incorporating AI into their project management processes to make projects more strategic and to make better use of the data created by these processes.  Continue Reading

• Using AI in manufacturing processes surges quality and design

  The addition of AI in manufacturing leads to increased workflow -- from design to production. Production plants are turning to technology to supplement the manufacturing skills gap.  Continue Reading

• AI in 2019 will be all about bots and pre-trained models

  2019 promises to be a big year for AI, as we're likely to see some trends -- such as adoption of virtual assistants and strong venture capital funding -- continue and others emerge.  Continue Reading

• Davenport: AI-based projects should be focused in scope

  New AI projects in enterprises should focus on achievable goals rather than try to reinvent business processes or products and services, Tom Davenport says.  Continue Reading

• 5 trends in AI that shaped 2018

  2018 was a big year in the world of AI. Here we look at five of the leading trends in the use of AI to see how they set the stage for what should be further gains next year.  Continue Reading

• Enterprises put AI in supply chain to streamline processes

  Supply chain AI is helping enterprises that rely on the movement of physical parts and products streamline their operations and automate tricky last-mile problems.  Continue Reading

• AI use in healthcare ramps up for app maker Cognoa

  Applications of AI in healthcare have been relatively restricted due to regulatory and data challenges, but one startup is finding ways to make AI effective.  Continue Reading

• Compliance.ai uses Tibco Cloud Mashery for API mastery

  Compliance.ai, a compliance and regulatory management platform vendor, uses Tibco Mashery to help manage and compile many different APIs and data sources.  Continue Reading

• NLP vs. NLU and the growing ability of machines to understand

  NLP and NLU technologies are becoming more prominent in the enterprise. The former simply parses words, but the latter aims at a deeper level of understanding.  Continue Reading

• AI in fashion design and retail takes center stage

  AI and fashion are a natural pairing as clothing designers and retailers are using technology to monitor what's hot and improve the efficiency of manufacturing and supply chains.  Continue Reading

• Jumio identity verification technology benefits from AI

  ID verification technology is boosted by products of AI and machine learning, including natural language processing, image processing and biometric tools.  Continue Reading

• Lessons learned from 3 AI use cases

  Sharing use cases is a form of storytelling, and that may be a key to proving just how valuable AI can be for companies, according to Gartner's Erick Brethenoux.  Continue Reading

• AI cybersecurity tools help spot threats before they cause harm

  Security pros are increasingly using AI-based cybersecurity tools to stay one step ahead of hackers and minimize vulnerabilities before they can be exploited by bad actors.  Continue Reading

• Business robotics moves off of the manufacturing floor

  New uses of robotics are opening up in businesses, as applications for the technology begin to expand beyond its traditional place in manufacturing plants.  Continue Reading

• The steady evolution of RPA to intelligent automation

  New technologies have led to new RPA types, as advances in AI, machine learning and natural language processing have evolved the original RPA tools of the 1990s.  Continue Reading

• Social media and AI beef up personalization in marketing

  Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging.  Continue Reading

• How AI process automation helps simplify enterprise workflows

  The growing trend of putting AI in process automation tools is helping companies make their workflows more intelligent, offering an upgrade over traditional process automation tools.  Continue Reading