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AI, graph databases among top BI and analytics trends
Leading trends in BI and analytics include machine learning, multi-cloud and graph databases. IT expert William McKnight details ...
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MicroStrategy 2019 platform touts 'zero-click' analytics
MicroStrategy's latest BI platform supports a 'zero-click' analytics future with help from new voice and vision capabilities. The...
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AMAC prioritizes first call resolution for a better CX
AMAC uses TetraVX unified communications and the cloud contact center platform Five9 in its three call centers to improve agent ...
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AI-fueled Verizon Digital CX targets virtual contact centers
Telecom giant Verizon is boosting its software business with an AI-based CX system for contact centers, with tools for virtual ...
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Free IT mission statement examples for CIOs
These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their ...
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5 IT trends shaping 2019 CIO strategies
Tech executives sound off on the IT trends they see shaping CIO strategies in 2019. AI and cloud loom large, but the test for ...
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Data.gov shutdown shows limits of open data
The Data.gov shutdown shows that, as open data can be turned off, data professionals may need to consider alternative sources for...
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Cloudera and Hortonworks combo to push CDP, machine learning
Two wunderkinds of Hadoop have formalized their merger. Cloudera and Hortonworks say they will place special focus on AI as they ...
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How to obtain the skills needed in a smart factory
As factories continue to evolve with the use of innovative technologies, manufacturers must ensure that their workers are ...
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Infor customers may gain from Koch's $1.5B investment
Infor customers may get new product capabilities from a $1.5 billion investment by Golden Gate Capital and an investment arm of ...