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Choose RPA technology using this comprehensive guide
With the increasing demands on the digital enterprise, companies must be willing to invest in automation in order to rein in time, money or other valuable resources. Robotic process automation (RPA) technology is one of the leading technologies on the market today that can address this imminent business need.
While deploying RPA tools may seem like a no-brainer considering the buzz that surrounds artificial intelligence (AI) and machine learning, interested IT buyers must ensure that RPA tools will bring ROI and determine whether their current environment has the right conditions to implement RPA products. RPA utilizes both AI and machine learning functions to automate high-volume, repetitious work that human workers previously performed. It achieves this with bots that mimic human workers to log into applications, enter data, respond to customer service queries and process standard transactions. In effect, RPA technology comes with obvious benefits like efficient labor management, reduced wage costs and reduced risk of manual human error.
In order to make the best buying decision, RPA buyers must first look at basic considerations like scalability, ease of use, cost and the support services available. But they must also pay special attention to an option's AI and machine learning capabilities, as these are the tool functions that must be "smart" enough to repurpose mundane tasks from human workers. The market is vast and constantly evolving, but there are some standout options that this buyer's guide will detail in depth -- features, pricing, availability and deployment options. Discover all that and more in this comprehensive buyer's guide that provides readers with the nitty gritty on how RPA products work, their pros and cons, and how to make the right buying decision to optimize their extensive benefits.