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City of Knoxville deploys a web and SMS chatbot

By using a chatbot from text messaging vendor Quiq, the city of Knoxville, Tenn. can give its residents information on the coronavirus, the 2020 census, and the city's social services.


AI and RPA are here to stay

The coronavirus pandemic has caused enterprises to rely more on AI technologies as they are forced to lay off employees or temporarily close their offices.

Problem Solve

Using AI in AML fights fraud while protecting privacy

Money laundering and fraud remain a risk for financial institutions, but AI can act as a useful tool against a constantly evolving financial enemy.


Comparing MLaaS providers by cost, UX and ease of use

MLaaS allows companies to add machine learning capabilities without software development. There are still some barriers to entry, however, and providers are not one-size-fits-all.

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Enterprise Artificial Intelligence Basics

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    intelligent process automation (IPA)

    Intelligent process automation (IPA) is a combination of technologies used to manage and automate digital processes.

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    Science fiction vs. reality: A robotics industry overview

    Robots have made their way into industrial, manufacturing and military settings, but the robots of science fiction remain a long-term goal rather than a reality.

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    machine teaching

    Machine teaching is the emerging practice of infusing context -- and often business consequences -- into the selection of training data used in artificial intelligence (AI) machine learning so that the most relevant outputs are produced by the ...

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  • Artificial intelligence platforms

    DataRobot layoffs come after years of growth

    Boston-based automated machine learning vendor DataRobot, a major player in the AI industry, has laid off employees amid the coronavirus pandemic after years of fast growth for the company.

  • Enterprise applications of AI

    AI in procurement creates searchable, sorted data

    Canadian startup Tealbook uses NLP and machine learning to automatically create sorted and searchable supplier data, enabling its customers to spend less time looking for data and more time using it.

  • AI business strategies

    Social media platforms ramp up automated content curation

    As the new coronavirus continues to disrupt the workforce, social media companies are increasingly using machine learning to automatically detect and remove harmful content.